Get in Touch

We're here,
day and night.

A certified technician is available to take your call right now. Or fill in the form below and we'll be back to you within two hours — guaranteed.

Our Location

Westville
Durban, KwaZulu-Natal

Opening Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday 8 AM – 3 PM

Areas We Cover

Westville Glenwood Berea Morningside Overport Umbilo Westville Musgrave Pinetown Amanzimtoti Umhlanga Chatsworth Bluff South Beach Durban CBD Ballito Hillcrest

Request a Free Quote

Complete the form below — we respond within 2 hours.

We respond within 2 hours. Your details are never shared with third parties.

Why Choose Us

Why Serial Pest & OHS?

There are plenty of pest control operators in Durban. Here's what sets us apart from the rest.

Licensed & Insured

All our technicians hold current DALRRD (Department of Agriculture) pesticide applicator certification. We carry full public liability insurance on every job. You're in compliant, professional hands.

24/7 Availability

Pests don't work business hours — and neither do we. Our team is reachable by phone and WhatsApp around the clock. Emergency callouts are dispatched the same day, often within hours of your first contact.

Guaranteed Results

Every treatment we carry out comes with a written warranty. If the pest problem returns within the warranty period, we return and re-treat at no additional cost. We don't consider a job done until you're satisfied it's done.

Quick Answers

Before you reach out,
a few quick answers.

For genuine emergencies — a wasp nest posing immediate risk, rodents in a commercial kitchen, or active vermin in a food prep area — we aim to have a technician on-site as quickly as possible, typically the same day. Call us directly on +27 78 063 4746 and explain the situation; we'll prioritise accordingly.
Yes, genuinely. There is no callout fee for an initial inspection and quote. A technician will assess your property, identify the pest and the extent of the problem, and provide you with a clear written recommendation and pricing — with no obligation to proceed and no hidden costs. We believe in earning your trust before asking for your business.
For most treatments, minimal preparation is required. We'll advise you specifically when you book — for cockroach treatments, clearing under sinks and cabinet bases is helpful; for bed bug treatments, we provide a comprehensive preparation guide. For the inspection itself, no preparation is needed at all. Just make sure we have access to all areas of the property.
Yes. We offer preventative protection plans at three frequencies — quarterly (Essential), bi-monthly (Shield), and monthly (Prestige). These are significantly more cost-effective than reactive treatments and keep your property protected year-round. Ask us for details when you make contact, or see our services page.
We accept EFT (bank transfer), cash, and most major debit and credit cards. For commercial accounts, we can arrange monthly invoicing. We always provide a written invoice for every treatment. Ask us about payment options when you get your quote.

Ready to sort it?
We're ready when you are.

Call us now, WhatsApp, or fill in the form above. A certified technician will be in touch within two hours — and we'll have a plan for you.